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call handling
asked in Users
Looking for a way to see queue abandon calls in near real timeUse case: Significant portion of our incoming calls gets abandoned in the call queue(they hang up before it gets connect...
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Aug 14, 2023 at 4:46am
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Answers
asked in Users
Headphones issueWhen answering on headphones for the first 10 seconds the caller's voice is very faint. How can I rectify this? It i...
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Aug 8, 2023 at 1:50am
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1
Answer
asked in Developers
Telephony Session Events: How to know when a call was endedI am developing an app that uses the Telephony Session Events. The problem we face is detecting when the call is finishe...
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Jul 26, 2023 at 9:03pm
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3
Answers
asked in Users
Help with adding home office deskphone needed only when not in the officeHi all, could use some help with figuring out the best way to do this.Right now I have two "DigitalLine Unlimited&q...
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Jul 26, 2023 at 1:56pm
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1
Answer
asked in Users
Android app not working with media apps at allAlright some on completely stock oneui 5.1 (android 13) on Samsung s23 Ultra and the ring central app doesn't work w...
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Jul 5, 2023 at 4:32pm
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asked in Users
Simultaneous ring no longer workingSince February simultaneous ring has not worked on one of my two lines. Countless calls to the new "Eastern Europe&...
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Jun 20, 2023 at 10:01am
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Answers
asked in Users
How to Disable the 30 second pause between incoming phone calls?New to ring central.I work for a mfg. company for sales and tech and we have a queue for the incoming tech calls.Average...
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Jun 20, 2023 at 1:42pm
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1
Answer
asked in Users
Call Duration User NotificationsAre there any features or apps that would allow us to set alerts/notifications that would trigger and notify our techs i...
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Jun 15, 2023 at 8:39am
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Answers
asked in Users
Unify Office Desktop App - Poly Plantronics Voyager 5200 with BT 700 bugSometimes the callee doesn't hear me but I can hear him. Win11, Plantronics Hub 3.25.0 Build 37131. Sometimes it hel...
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Jun 14, 2023 at 8:36am
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0
Answers
asked in Users
Unify Office missed calls don't vanish when the call is returnedI have to remove the "missed calls" manually, because they don't vanish after the call is returned....
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Jun 14, 2023 at 8:18am
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0
Answers
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